Policies + Service Info

 

Payment Information

Accept cash, credit or debit.

Parking

Parking is located on nearby streets.

Studio Policies

Cancellation Policy

I require at least 48-hours notice in order to reschedule or cancel an appointment without incurring a 50% fee. This fee will also apply to clients that arrive more than 10-minutes after the service start time.

Clients that arrive more then 10 minutes late to any service, may need to be rescheduled due to time constraints. If you may be late, please text or call (431) 301-3132.

Return policy

Any and all purchases are final sale. This includes plants, jewelry, hanging baskets, castor oil and all other merchandise from Erin Irene Artistry.

Cell Phone Policy

Phones must be turned off or to silent before entering the studio. Phone are not permitted for use at appointments as the services requires full attention for the entire time slot booked.

Touch-up Policy

Touch up policy is in place to assess pigment retention and determine whether or not a client is ready for a Microblading or Micropigmentation touch up.

Clients are asked to either email or text a photo of the brow area to be assessed before booking in for a touch-up appointment. If unable to email or text, clients can book a microblading or micropigmentation consultation online to have their brows assessed in person.

There are a several reasons for the touch-up policy. The main reason is to ensure the pigment has faded enough to be able to re-do the brow in its entirety. Clients that have even fading through out the entire brow are more likely to be approved for a touch up. If only small areas through out the brow have faded, they’re not ready for a touch up; as they are at risk for over-pigmentation if too much pigment is added on top of the not yet faded existing pigment. The reason for being so cautious, is over pigmentation can cause scaring and hyperpigmentation. Hyperpigmentation is a common, usually harmless condition in which patches of skin become darker in color than the normal surrounding skin. Another reason to have the brows assessed, is to ensure that I am able to touch up both brows at the same to ensure even fading and healing in the future.

I want each client’s brows to stay as crisp, healthy and beautiful as your health is my number one priority. I am pro-active to ensure we never risk scarring or hyperpigmentation and having this policy in place ensures this.

Zero-Tolerance

Zero Tolerance Policy is part of my commitment to providing a safe and dignified environment for all clients regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity. 

There is zero tolerance for discrimination to towards anyone, of any kind, harassment, verbal aggression, personal attacks, violence, intimidation, threats and general disruptive behavior.

I have the right to refuse any client that violates the above policy through any type of communication.

COVID-19 Policy

Please sanitize upon arrival located at front desk. If you’re not able to sanitize due to allergies or other reasons, the sink in my room is available with non-scented hand soap.

If you’re experiencing any of the following, please reschedule your appointment by calling or texting (431) 301-3132. Clients will be exempt from all last minute cancellation charges.

Most common symptoms:

  • fever

  • cough

  • tiredness

  • loss of taste or smell

Less common symptoms:

  • sore throat

  • headache

  • aches and pains

  • diarrhoea

  • a rash on skin, or discolouration of fingers or toes

  • red, sore or irritated eyes

Serious symptoms:

  • difficulty breathing or shortness of breath

  • loss of speech or mobility, or confusion

  • chest pain